I visited the Hardee's in Mars Hill Friday evening and had great service. I went to the Hardee's in Burnsville and I've never had worse service.
There was a girl running drive thru by herself and she said she had just started. It took approximately 6 to 8 mins for them to take order, then another 15 to mins to 20 mins to get 2 double cb combos, a onion ring, and 10 pc chicken tender. When I finally got order we got 2 onion rings and a fry but refused to wait another 5 to 10 mins for the correct fry. We got home and realized we got a reg cb and one double cheeseburger.
It wasn't worth drive back to store to try to get it fixed.
I only seen 1 cook and the girl at window in store. The cook came out to talk to a worker standing next to a car in parking lot that had been there since we were in line.
Product or Service Mentioned: Hardees Drive-through.
Reason of review: Poor customer service.