Stop at your Hardee's at 592 Interstate Dr. Bowling Green KY.
There were no cars getting orders ahead of us and 1 car in parking lot. Ordered a #3 $ 5.00 box and a big chicken club. This was at exactly 1 pm according to receipt. Kept waiting for order figuring it took a little longer to cook the big club.
7 minutes later at 1:07, the girl gave us only the big chicken and said she was waiting for fresh hot fries. Finally at 1:13 thats 13 minutes after taking our order she gaves us the $5:00 box. I asked why the big delay and all she could say was she was waiting for fresh hot fries. 13 minutes to make fries and they had no customers because 4 girls stood there talking the whole time we waited.
I dont mind waiting my turn when a place is busy but this was not the case.
We chose you over a wendys and Mcdonalds across the street. Your food was very tasty but wont stop at your Hardee's again because of the extremely slow service.
Product or Service Mentioned: Hardees Customer Care.
Reason of review: Order processing issue.
I didn't like: Service and priceing.