I have made an order through the phone on 5:11 P.M. and they got the wrong order. So I have contacted them to correct the order. And the restaurant did not contact me so I have contacted customer service again and they said they will send me the correct order. until now 10 P.M. the restaurant did not contact me. Even when I phoned costumer service countless times, but they are useless. I even phoned they delivery guy but he did not respond. Up until now no one contacted me.
I do not know if you jest ignore your costumers or the store manager is just plans to make money of us.
The store in in Jeddah, K.S.A.
Store ID: SHRF
My ID Number: 0558578846
More Review Details
|Quality of Food|
|Product or Service Quality|
|Discounts and Special Offers|
|Diversity of Products or Services|
|Value for money|
|Advertised vs Delivered|
What I liked
What I disliked
- Bad costumer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Fast Food
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