Not resolved

I have made an order through the phone on 5:11 P.M. and they got the wrong order. So I have contacted them to correct the order. And the restaurant did not contact me so I have contacted customer service again and they said they will send me the correct order. until now 10 P.M. the restaurant did not contact me. Even when I phoned costumer service countless times, but they are useless. I even phoned they delivery guy but he did not respond. Up until now no one contacted me.

I do not know if you jest ignore your costumers or the store manager is just plans to make money of us.

The store in in Jeddah, K.S.A.

Store ID: SHRF

My ID Number: 0558578846

Review about: Shrf.

I didn't like: Bad costumer service.

Review #957952 is a subjective opinion of a user.

Advertised vs Delivered
Diversity of Products or Services
Product or Service Quality
Nutrition Description
Value for money
Discounts and Special Offers
Delivery Service
Customer service
Quality of Food
Price Affordability
Reason of Review / Monetary Loss Poor customer service / $8
Preferred solution Full refund

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