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1.8

I just dealt with an employee who hada no business being behind a register. She didn't know how to use a register, and couldn't put our order in.

Instead of getting help from another employee or manager she started cursing under her breath. So loud that another customer at the end of the counter could hear her. She then got mad at me and my mother because we wouldn't change our order. 3 adult swim meals.

Even though this same employee took a similar order of 2 adult swim meals a few weeks prior. Her customer service was the worst I've ever experienced. She called customers over to the counter by wagging her finger at them. We had to repeat our burger order to her 7 times.

Cheese, lettuce, tomato. I can remember that several hours after leaving your resteraunt, but she couldn't get that right after us telling her our order 7 times. After 20 minutes of her trying to input a simple burger we gave up.

Frustrated, and more then ready to give our money to another fast food place. We even thanked the next lady who took our order, because our experience with hardees.

User's recommendation: Avoid mt. Pleasant iowa location.

Location: Winfield, Iowa

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