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2.5

Went to the drive thru in Columbia, Ky. today.

Pulled up to the speaker and the girl on the headset asked me if I would like to try the double cheeseburger classic combo. I said yes and could I have it as a medium combo? 30 to 45 seconds and nothing. No writing on the screen, no "anything else" from headset person.

I finally said helloooooo. She came back onto the speaker very rudely and said "order whenever you're ready". I said I already did and to just forget the entire order. Hardees in Columbia is new and I've had to leave the drive thru a few times due to being very slow.

Business has slowed down quite a bit there.

The rudeness and slow drive thru is probably the main reasons. McDonalds got my money today.

Reason of review: Poor customer service.

Location: Columbia, Kentucky

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