Dan W Myv

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Verified Buyer

Lake Panasoffkee- don’t do it!

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Hardees - Lake Panasoffkee- don’t do it!
Hardees - Lake Panasoffkee- don’t do it! - Image 2
Hardees - Lake Panasoffkee- don’t do it! - Image 3
Hardees - Lake Panasoffkee- don’t do it! - Image 4
You may not get your Oder if ordered online. Got some real idiots here. Never has ice cream shakes!But they will charge you whether you get it or not!
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Loss:
$37
Pros:
  • Use to have the best cinnamon raisin biscuits

Preferred solution: Full refund

User's recommendation: Don’t go here!

ALAN S Ldv

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Verified Reviewer

I order for breakfast

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I order breakfast one morning money was received and paid order was not received by business but I was charged the amount for order and when questioned they said they never received an online order
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Loss:
$12

Preferred solution: Full refund

cindy l Vvq

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Verified Buyer
| map-marker Sioux City, Iowa

Old chicken

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Hardees - Old chicken
Hardees - Old chicken - Image 2
Ordered a chicken sandwich.It fit only half the bun. It was hard and not hot. The store is closed inside, and only the drive thru was available.Because it was lunch hour, i couldnt wait..I threw it away and left.
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Loss:
$8

Preferred solution: Full refund

Ashley C Ruq
map-marker Chester, South Carolina

Bad customer service and rude employees.

Went to get lunch & my bun on my burger was hard as a brick & cold fries... Went back today & all they would replace is the burger! The manger was so lost and the girl working the window should have kept her tail inside bc she was not management! Definitely not happy!
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Loss:
$6
Cons:
  • Disresepct

Preferred solution: Full refund

User's recommendation: Don't go! Bad service and food.

jesson g

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Verified Buyer
| map-marker Topeka, Kansas

*** hardees

*** hardees

my mom is not well, medically. i left her alone to get some food for my son and ibefore we had to take her to a dr appt.

it took so long just to get our food, my mon left for her dr appt without us. my mom has cancer, congestive heart failure and is recovering from having her *** kidney removed.

when we got out food, they also forgot our drinks. so i had to try BOTH doors on BOTH sides of the building only to find them both locked. at that point i walked the wrong way up the drive through to ask for my drinks.

they said they would bring them right out. so i waited, once again. minutes roll by. i have to *** go.

so i pull up in front and *** honk. and honk.

and honk.

worst service ever. *** this restaurant.

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Loss:
$1
Cons:
  • Took forever with my food and never gave me our drinks

Preferred solution: Apology

User's recommendation: do not go here.

Jerry J Egt

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Verified Reviewer
| map-marker Lewisburg, West Virginia

Bad food, still not resolved

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Bad food, still not resolved almost a month later, don't see why I need to write 100 symbols whatever
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Loss:
$30

Preferred solution: Full refund

User's recommendation: Go elsewhere

Elkady S

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Verified Reviewer
| map-marker Christiansburg, Virginia

Horrible quality

Honestly, I feel the need to criticize a particular place. The one on 2880 Market St NE, Christiansburg, VA 24073, United States I do realize that it's a fast food place but two employees were basically smoking and vaping inside the restaurant. And didn't wash their hands after. Are you guys ok with this? Because as a customer, I am not and I think it's disrespectful. Thank you
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Pros:
  • It use to be quality burgers
Cons:
  • Delk rd bad customer service and food

Preferred solution: Let the company propose a solution

Anonymous
map-marker O Fallon, Missouri

Read below!

My husband and I 66 yrs old talking to another customer with service dog. A young fire engine fake red head girl came up to us and told us to keep it down. We werent loud and besides us only 1 elder lady in restaurant. We eat there twice a week, but considering never again. We also were so upset and called restaurant to talk to manager. Chris you as very nice and apologize to us and said he would take care of us next time we come in.
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Danielle B Vzn

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Verified Buyer
|

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Verified Reviewer
| map-marker Aiken, South Carolina

Card charged and didn't receive food

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Hardees - Card charged and didn't receive food
Updated by user Apr 29, 2022

I've tried calling and emailing corporate and the restaurant it occurred at, no response.

Original review Apr 29, 2022
I placed a mobile order and a coworker went to pickup food when she arrived at 9:30am Hardee's employee yelled at her saying they were closed and she asked how we were supposed to get the money back and the woman told her that wasn't her problem. So I then called the restaurant to ask how to get my refund and the lady told me the same thing that my refund wasn't her problem she was closed and I could figure it out on my own. I want my money back and that employee needs to be fired!
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Loss:
$9
Pros:
  • No pros
Cons:
  • Unfriendly rude
  • Prejudice employee
  • Manager not friendly to new people

Preferred solution: Full refund

User's recommendation: Stay the *** away. Awful "customer service "

Anonymous
map-marker Atlanta, Georgia

Drive thru cashier.

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Told the lady at the drive thru box what i wanted two country fried steak biscuits with cheese and gravy on them she acted like she had problem with it as always just this certain cashier don't know her name but drove around to the window handed her a coupon for the biscuits and told me this isn't what you ordered and gave nothing but a *** attitude about and i said I'll just take the coupon back then she gets her coworker to go along with her then I asked the second can have my coupon back then seh replied being a smart *** you sure can. I'm not gonna wast time or hard earned money there anyway more.

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Bernadad C

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Verified Buyer
| map-marker Greensboro, North Carolina

Compliant about Hardee's Randleman rd., Greensboro

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Hardees - Compliant about Hardee's Randleman rd., Greensboro
Hardees - Compliant about Hardee's Randleman rd., Greensboro - Image 2
Hardees - Compliant about Hardee's Randleman rd., Greensboro - Image 3

Buy a Frisco burger and the sandwich did not have the hamburger in it. Call the restaurant and asked to speak with the manager and the manager did not even apologize.

I blamed it on poor uneducated employees. He also said most of the workers were new and did not know what they were doing. This Hardees is on Randleman Road in Greensboro, NC 27406. I am writing this public complaint in hopes of anyone who may be thinking of eating there to think twice and eat somewhere else.

That Hardees made a burger and did not put the burger in..$13 wasted and until I hear from corporate or somebody I will never waste another dollar with Hardees again.

I would like for that manager to be replaced. That manager should have deescalated the situation and made my order right, but instead he blame the employee for poor job performance when it was he responsibility to fix it.

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Loss:
$13
Cons:
  • Problem with manager
  • Incomplete sandwich

Preferred solution: Full refund

User's recommendation: Do not waste your time eating at Hardee!

Anonymous
map-marker Topeka, Kansas

Raw burger red

got two burger. got back to work the y raw and under cook red. call back tell that the burger raw. cassey told me to shut up an listen. wouldnt let me talk . makeing a laughting at me .everyeveryever
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Anonymous

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Verified Buyer
| map-marker Johns Creek, Georgia

Restaurant issues

Hardees - Restaurant issues

Hi,

I went and purchased a chicken meal, this past Saturday. When I got home to eat, my chicken fingers were burned badly.

I called the store no answer, went back through the drive through and they asked me to pull around. Manager came to the window. I showed her the chicken fingers and told her this is ridiculous to serve this to customers. She didn't say sorry or any, just said some more were cooking.

I told her, who ever fixed my order must eat theirs like this burned. She had an attitude, because I asked her what else can they give me for having to come back. She said fries and I told her, I should get fries anyways, because it comes with my order. She rushes me to pull up didn't want to have any to say.

Still no sorry or anything. I'm very disappointed and upset. I like Hardee's and always bragged to people.

I don't think I will again about this one loc ated in Fultondale, AL..

Thanks,

Ms. Bradford

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Anonymous
map-marker Miami, Florida

Very poor customer service from a manager

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I ordered my lunch got my cheeseburgers I ordered them playing meat and cheese only when I got ready to pay I said the same thing meat and cheese only when I got my sandwiches I said meat and cheese only yes they are that's what I was told got back to work got one out no cheese but everything else on it went back to the restaurant told the young men working there that they messed up my order we'll get to manager for you well when a manager came out I told him that he messed up my order he told me I got exactly what I ordered no I ordered a cheeseburger plain I ate them that way all my life
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User's recommendation: Retrain the manager

Anonymous
map-marker West Point, Mississippi

Terrible customer service

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This was the very first time I had ever been to this restaurant, upon going in, my first clue should have been the 12 or 13 other very unhappy looking people standing around the counter waiting for their orders. We placed our order at 9:44am, not rush hour breakfast, I watched as the other customers left or finally got their food.

Not a complicated order 1 bacon egg cheese biscuit 1 sausage biscuit, 2 drinks.

At 10:08 I finally ask if we could at least have our drinks, when I ask the MOD when our food would be ready, she started explaining her staffing issues, firstly, her response should have been, I'm sorry let me see when your food is ready and then I'm so sorry. Is there anything else I can help you with...not a chance, there were 2 other parties left due to the unclean appearance of that place and the lack of concern from every single employee, they just don't care .

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User's recommendation: Don't go there for anything

1 comment
Guest

You should get a job there since you seem to think to know what people working there should say.

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